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Content Development and Customization

Today’s business challenges call for lean, cost-effective training solutions, customized to your specific needs. The Caltech Center of Technology Management and Education uses a proven process to ensure that our programs deliver maximum value at minimal cost. An experienced subject matter expert, familiar with your industry and company culture, is assigned to manage the process from start to end.

Requirements. We start with a discussion of your business needs. We then develop a comprehensive set of training requirements, constraints, audience, characteristics, high-level content, materials, instructors, and delivery format.

Design. This phase includes the identification and scheduling of all events from the moment a participant is identified, through the actual training delivery, and ending after the participant has assisted in program evaluation. A detailed content outline is prepared, with learning objectives, topics, and timing, including in-class exercises, breaks, and other events. We will incorporate your own presenters or company procedures, to reinforce your improvement initiatives and ensure that participants relate new ideas to existing practices.

Development. Detailed content is developed to meet your needs, drawing on our extensive database of proven training materials. When desired, storyboards and early drafts are reviewed with you to ensure that the messages and materials are on target.

Delivery. We provide high-energy, participant-centered learning to make each program a rewarding experience for all participants. In-class discussions and exercises are used to reinforce key concepts, and allow participants to apply them to the challenges in their current work. We can also provide read-ahead material to introduce participants to additional topics, and post-class references to extend learning.

Evaluation. All programs include an evaluation by the participants to ensure that we fully met all their expectations. Upon request, we can conduct additional assessments of training effectiveness, such as pre/post-tests, supervisor feedback studies, and on-the-job evaluations.