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Leadership Instructors

Joseph Fields - Leadership, Team Building

Joseph Fields

Joseph A. Fields specializes in business process improvement in supply chain management, manufacturing/operations management, new product development, strategic initiative alignment, cycle time reduction, and working capital management. He has led start-up of manufacturing enterprises and facilities, rationalized businesses, and formulated and implemented corporate strategy. He has assisted clients in dramatically improving operating performance through fundamental business processes redefinition, modeling, technological innovation, organizational change initiatives, training, and executive coaching and mentoring. He has worked extensively internationally.

Mr. Fields was a consultant and project lead with The Highland Group and with the Thomas Group. Industries that he has worked with include: communications, computer and consumer electronics, automotive, flavors, semiconductor, air brakes, aluminum extrusion, prescription lenses, product distribution, healthcare management, petroleum, mining/milling, process automation.

He was Vice President North American Systems Operations at System Industries Incorporated. Previously he was Corporate Vice President of Manufacturing at Micom Systems after being Vice President of Operations at Thesys Memory Products. At GTE, Mr. Fields was Director Strategy Development, General Manager - Transmission Operations, Director - Operations Projects, Plant Director and Plant Manager. His previous experience was with Texas Instruments where he contributed in the areas of marketing, financial planning, manufacturing and project management.

Mr. Fields has a MBA from the University of California, Berkeley and his Bachelor of Science degree in organic chemistry from the Massachusetts Institute of Technology.

Rick Hefner, PhD - Leadership, Team Building

Rick Hefner

Rick Hefner, PhD, specializes in systems development and maintenance; project management; Lean Six Sigma; process improvement, technology transfer; and risk management. His experience spans over 35 years.

Dr. Hefner recently served as director of process management at Northrop Grumman Corporation, where he managed corporate process initiatives related to Lean Six Sigma and program management. Previous positions at Northrop Grumman (formerly TRW) included managing technology process initiatives and helping to establish the corporate engineering and program management processes. Previously, at Aerospace Corporation, Dr. Hefner was the director of their software development department. He served as an engineer, technical specialist, project manager, and section manager.

Dr. Hefner has also worked with companies in the communications, electronics, and health sciences industries, including Applied Physics Laboratory, Ares Management, Boeing, DRS Technologies, Herbalife, Honeywell, Jet Propulsion Laboratory, John Deere, L-3 WESCAM, Maytag, Motorola, Pacific Bell, Raytheon, Schlumberger, Southern California Edison, St. Jude Medical, Toshiba, U.S. Navy, and Xerox.

Dr. Hefner is credited with over 200 publications and presentations. He earned his PhD from the University of California, Los Angeles, in applied dynamic systems control. He received his MS and BS from Purdue University in interdisciplinary engineering.

Tom Stapleton - Business Writing, Presentation Skills

Tom Stapleton

Tom Stapleton specializes in business writing and presentation training. He has written and edited proposals with management teams at McDonnell Douglas and Northrop Grumman. He has also written a variety of technical and non-technical publications, procedure manuals, and employee handbooks. He is the author of the text, Excellent Oral and Written Communication Skills Required: A Guidebook for Career Advancement.

As a communications specialist, Mr. Stapleton has conducted business, technical, and proposal writing workshops and presentations training for Allergan, Amgen, ARCO, Bank of America, Baxter, Ernst and Young, Fox Entertainment, General Atomics, Nestle USA, Pioneer Electronics, Southern California Edison, Texaco, U.S. Department of Energy, The Walt Disney Company, and Yahoo.

Mr. Stapleton regularly publishes articles on communication skills. He received his master's degree in English from the University of Colorado.

Kathleen Terry Manna - Leadership

Kathleen Terry Manna

Kathleen Terry Manna, founder of Participative Management Systems, specializes in helping organizations develop and use teams for achieving bottom-line results. She has extensive skills in team building, facilitation, customer relations, employee participation programs, employee empowerment, and managing diversity in the workplace.

Ms. Terry has worked with Blue Cross, Computer Science Corporation, Hughes Aircraft Company, Mattel Toys, Mitsubishi, Northrop Grumman, Orthopedic Hospital, PacifiCare Health Systems, Southern California Rapid Transit District, Southern California Edison Company, Toro Irrigation Systems, TRW, and Xerox. She has trained professionals in the Philippines, England, Singapore, Belgium, and India.

Ms. Terry graduated with honors from the University of Illinois in psychology and education. She has a certificate in managing in multicultural work environments and has done graduate work in multicultural relations.