CTME | FAQ

Welcome to our FAQ page, designed to provide you with answers to common questions about Caltech CTME's professional development and executive education programs. We've categorized the questions to make it easier for you to find what you're looking for.

General Information

What kinds of programs and courses are offered?

We offer a variety of professional development and executive education programs aimed at working professionals and leaders in technology-driven organizations. Our courses cover areas such as:

Advanced Engineering & Systems Engineering
Cybersecurity Data Analytics, AI, and Machine Learning
Innovation
Leadership and Management
Operations and Supply Chain
Project Management
Software Engineering
Strategic Technology Marketing

Who participates in these programs?

Our programs are designed for working professionals and leaders in technology-driven organizations, across various industries and roles.

What are the available course formats?

Live-Online: Online synchronous sessions
On-Demand: Hybrid Online asynchronous courses
On-Campus: In-person courses in Pasadena, California

What technology is needed to access courses?

The majority of our online classes use Zoom for course delivery.

Getting Started

Is there an application process?

No, we have open enrollment on a first-come, first-served basis. These are noncredit certificate programs.

How can I pay for courses?

Payment options include:

Credit card (Visa, MasterCard, American Express)
Employer-issued voucher (e.g., The Boeing Company, RTX)
Employer direct payment (EFT)

For more information on payment methods, please contact us

Can I use a virtual credit card from my company?

Yes, virtual credit cards from your company or tuition assistance programs are accepted. Please be sure to enter the correct billing address your company requires or the credit card transaction may fail.

What is a voucher and how do I use it?

If your employer provides a tuition voucher, you'll need to email the approved voucher to ctme@caltech.edu to complete your enrollment. Program/course information required for a voucher can be found on each specific course page.

Program Requirements

Is there a residential requirement?

No, you can complete public courses online. Some client programs may have segments of their program on-campus at Caltech.

Are there prerequisites for programs?

There are no prerequisites for our noncredit programs. However, “advanced” programs may require background knowledge in the topic.

Certificates and Credits

When will I receive my certificate?

You will receive a digital certificate within 7-10 business days after completing your final course.

Can I earn academic credits?

No, these are noncredit programs.

How do I request a Certificate or Letter of Completion?

Email ctme@caltech.edu to request your certificate and letter of completion.

Additional Information

Do you offer discounts or scholarships?

No, discounts and scholarships are not available for public programs.

For details on pricing for Caltech staff and JPL employees, please contact us.

How is program content determined?

Content is developed and taught by Caltech CTME or Caltech-affiliated industry experts and is regularly updated based on participant feedback and industry best practices. In some custom programs for client organizations, content may also be developed and delivered by Caltech faculty and researchers.

What happens if a program is canceled?

You will receive a full tuition refund. However, travel and other expenses are not covered.

What time zones are programs in?

Programs are generally conducted in the Pacific Time Zone. Online custom programs may vary.

Need help?

Who should I contact if I have questions?

Enrollment & Payments: ctme@caltech.edu or call 001-626-395-4042.
Technical Help: nbrenner@caltech.edu
Public Program Curriculum: Open Enrollment Advisor
Custom Programs: execed@caltech.edu or submit an inquiry.

For any other questions, feel free to contact us. We’re here to assist you on your professional development journey!