This certificate program teaches you and your team how to master analytical skills and the rigor of a Six Sigma Black Belt. Particiapnts will learn to:
- Identify and prioritize diverse customer sets
- Translate Voice of the Customer (VOC) data into critical-to-quality (CTQ) factors with Quality Function Deployment (QFD)
- Use sampling effectively to reduce cost while retaining critical characteristics
- Identify and analyze various data distributions
- Evaluate the reliability and repeatability of your measurement system
- Identify the most useful descriptive statistics for your problem
- Generate and interpret control charts
- Perform correlation, regression, and hypothesis testing
- Determine if your measurements are introducing excess variability using Gage R & R
- Strategize, plan, conduct, analyze, and interpret tests to evaluate the factors that control parameter values (Design of Experiment)
- Use Theory of Constraints to identify and eliminate potential bottlenecks in the solution
- Develop a control plan to monitor the improvements and ensure continued and sustainable success
- Create an improvement culture in your organization
- Identify sources of waste (overproduction, waiting, motion, transportation, inventory, defects, over-processing, under-utilization of human talent)
- Measure organizational performance using the Balanced Scorecard tool
DMAIC – Define Phase
Black Belts use the Define phase to clearly articulate the business problem, goal, potential resources, project scope and high-level project timeline.
- Identify and prioritize diverse customer sets
- Translate Voice of the Customer (VOC) data into critical-to-quality (CTQ) factors with Quality Function Deployment (QFD)
DMAIC – Measure Phase
In the Measure phase, Black Belts objectively establish current baselines as the basis for improvement.
- Use sampling effectively to reduce cost but retain critical characteristics
- Identify and analyze different data distributions
- Evaluate the reliability and repeatability of your measurement system
DMAIC – Analyze Phase
Key to any improvement is the identification, validation and selection of root causes for elimination. Black Belts use sophisticated data analysis to focus on the most likely factors.
- Identify the most useful descriptive statistics for your problem
- Generate and interpret control charts
- Perform correlation, regression, and hypothesis testing
- Determine if your measurements are introducing excess variability using Gage R & R
DMAIC – Improve Phase
In Improve, Black Belts identify, test and implement a solution to the problem. Success often means getting it right the first time.
- Strategize, plan, conduct, analyze, and interpret tests to evaluate the factors that control parameter values (Design of Experiment)
- Use Theory of Constraints to identify and eliminate potential bottlenecks in the solution
DMAIC – Control Phase
Steps must be taken to sustain the gains, prior to moving to the next improvement effort.
- Develop a control plan to monitor the improvements and ensure continued and sustainable success
- Create an improvement culture in your organization
Lean Practices
Lean practices are focused on maximizing customer value by eliminating waste. The goal is to eliminate bottlenecks and time-wasters by creating processes that need less human effort, less space, less capital, and less time.
- Identify sources of waste (over-production, waiting, motion, transportation, inventory, defects, over-processing, under-utilization of human talent)
- Measure organizational performance using the Balanced Scorecard tool
The Caltech Lean Six Sigma Black Belt Certificate Program is provided in an accelerated format through the use of hands-on examples and case studies. Participants are encouraged to bring challenges from their workplace to be addressed and to gain insight from the instructors.
All participants will receive a copy of The Certified Six Sigma Black Belt Handbook, published by the American Society of Quality.
Any department or organization looking to eliminate waste, reduce costs, and increase product successes—including finance and accounting executives, directors, and business analysts; operations, engineering, manufacturing, purchasing, and general management.
