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Eugene Lai

Agile/DevOps Engineering, Project/Program Management

Eugene Lai is an innovator in Information Technology and process engineering with over 25 years of experience delivering high-quality solutions across organizations worldwide. He has served as Lead Software Engineer, Chief Scrum Master, Principal Program Manager, PMO Director, Technical Consultant, and Enterprise Agile Coach/Trainer. Mr. Lai has orchestrated numerous product development initiatives by applying various frameworks and methodologies, including Scaled Agile Framework (SAFe), Large-Scale Scrum, and Disciplined Agile; these efforts have empowered Fortune 500 and U.S. Department of Defense customers to deliver high-value systems.

Mr. Lai's commitment to sharing his knowledge and expertise is evident in his role as a seasoned coach and trainer. His numerous presentations at events in collaboration with Association of IT Professionals (AITP), International Council on Systems Engineering (INCOSE), Agile Alliance and the Project Management Institute (PMI) have enriched the professional community. Moreover, his dedication to community building is further demonstrated by his prolific publishing of over 200 blog articles and whitepapers on topics such as PMO design, Agile transformation, project management, business analysis and organizational change management.

Mr. Lai holds various credentials, including Certified Scrum Professional, Certified Enterprise Agile Coach, Certified DevOps Coach, Scaled Agile Practice Consultant, Kanban Coaching Professional, ICAgile Authorized Trainer, Project Management Professional, and Program Management Professional.