Business leaders are experiencing an increasing shift in the mindsets that foster work culture, in the employee experience and in how employees’ skills are recognized and utilized for maximum business benefits. Their professionals success depends upon the ability to influence people at all levels of their organization. This course enables participants to increase personal competence in the areas of communication, influence, and problem-solving. The focus of this course is on real-life problems and challenges that individuals face in the workplace.
Business leaders are experiencing an increasing shift in the mindsets that foster work culture, in the employee experience and in how employees’ skills are recognized and utilized for maximum business benefits. Their professionals success depends upon the ability to influence people at all levels of their organization. This course enables participants to increase personal competence in the areas of communication, influence, and problem-solving. The focus of this course is on real-life problems and challenges that individuals face in the workplace.
Program Experience
The Influencing Without Authority custom course is designed to greatly enhance your skills to positively influence people at all organizational levels. Throughout this workshop, participants practice techniques on videotape, critique themselves and receive coaching on how to enhance their effectiveness in accomplishing tasks while building thriving working cultures and positive relationships with others.
This hands-on workshop complements our mission of developing practical expertise and critical thinking to tackle business, technilogical, and engineering challenges. In ths workshop, participants will experience expert-led action learning, real-world case discussions, and unparalleled coaching tailored to your company's needs and challenges.
After completing the Influencing Without Authority custom workshop, further tailor your organization's programs and goals by selecting informative technical marketing courses, leadership programs (Leadership: The People Challenge), or advanced topic workshops. This course can be incorporated to enhance a variety of custom programs.
Benefits
You will learn how to:
Increase influence by reducing aggressive/abusive interactions
Remain calm when dealing with conflict and difficult situations to set the stage for growth versus residual hostility
Exercise personal power to positively impact co-workers and the organization
Work more effectively with others through honest and open communication
Participate proactively in meetings
Understand others' underlying concerns and creatively problem-solve to achieve alignment and commitment
Value one's own needs and the needs and differences in others
Topics
This program covers a wide range of topics meant to build your competency as an effective communicator and resourceful leader in any type of function or role.
Specific topics covered include:
Leadership Models
Emotional Intelligence
Trust Models
Influence Models
Reciprocity
Power and Influence
Sources of Power
Problem-Solving Processes
Plan-Do-Check-Act
DMAIC
Eight Disciplines
How We Communicate
Reasons for Listening to Others
Listening Pitfalls
Active Listening
Crucial Conversations
High-Performing Teams
Being "In the Flow"
Organizational Design
Cultural Considerations
Action Planning
Assertion
Listening to Understand
Internal Obstacles to Effective Management
Building Esteem and Confidence
'How To's' of Assertive Management
Initiating and Maintaining Change
Who Should Attend
This program is designed for senior managers, project managers, business analysts, and technical professionals wanting to improve their personal influence and effectiveness.
Available at your location
Contact us now to set up this customized course to be delivered at your location. Our subject matter experts will work with your company to customize a course or program to meet your specific needs.
Schedule
Customizable
Instructors
Tim Boyd
Leadership, Systems Engineering, Project Management
